Shipping Policy
1. Free Worldwide Shipping
We offer free shipping on every order, to every destination we serve, including the United States, United Kingdom, Canada, Australia, India, and beyond.
2. Processing Time
Orders are processed and handed over to our shipping partner within 1 to 2 business days of confirmation.
3. Delivery Time
Once shipped, delivery typically takes 3 to 5 business days, depending on the destination. Tracking information will be shared with you once your order is dispatched.
4. Duties and Taxes
Whether customs duties or import taxes apply to your order depends on your delivery location. For some countries, these charges are already covered by us as part of your order. For other countries, the customer is responsible for paying any duties or import taxes charged by local customs authorities on delivery. Where applicable, this will be indicated for your destination at checkout or on request.
5. Delays
While we aim to meet the timelines above, delivery may occasionally be delayed due to customs processing, weather conditions, or events outside our control. We will keep you informed if any significant delay occurs.
6. Incorrect Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for delays or non delivery caused by an incorrect address provided by the customer.
7. Contact Us
For any shipping related questions, contact us at info@nexuzy.com or +91 7412994785.
